Internet Connection Problems

Internet Connection Problems

          Sometimes Internet connection problem can be our frustration. Rather than pressing F5-key and  trying to reload the website when we experience a problem, here are some ways we can troubleshoot the problem and identify the cause.
          Ensure we check the physical connections before getting too involved with troubleshooting. Anyone could have accidentally kicked the router or modem’s power cable or pulled an Ethernet cable out of a socket, causing the problem.
Ping

         Ping is a computer network administration utility used to test the reach-ability of a host on an Internet Protocol (IP) network and to measure the round-trip time for messages sent from the originating host to a destination computer.
         One of the first things to try when our connection doesn’t seem to be working properly is the ping command. Open a Command Prompt window from your "Start button" using the "cmd" command  and type a command like Ping.

Modem and Router lssues

         Sometimes our modems or routers can cause the problem of Internet connection. A modem is a device that communicates with your Internet service provider (ISP), e.g. TOT, while the router shares the connection among all the computers and other networked devices in our home network. In my case (and also other students' cases ) , the modem and the router of mine is the same device, so it is called the modem-router.

         Let's take a look at the modem-router. If green lights are flashing on it, that’s normal and indicates network traffic. If we see a steady, blinking orange light, that generally indicates the problem.

         If the lights indicate that either devices are experiencing a problem, try unplugging them and plugging them back in. This is just like restarting our computer. If we still experience problems, we may need to perform a factory reset on your router (to see its manual).